Our Hotel

Luxury Hotels in Chicago

Hotel Services & Amenities in Downtown Chicago

Park Hyatt Chicago embodies a sophisticated ambiance of residential living and an ideal Gold Coast location. Experience a luxurious urban vibe and passionate hotel service in the heart of Chicago’s Gold Coast on the prestigious Magnificent Mile. Surrounded by the energy of downtown, our premier Chicago hotel is the perfect place for enjoying The Windy City’s best attractions.


Revered as one of the best luxury hotels, Park Hyatt  Chicago offers all the amenities you need for relaxing, working, dining, meeting and exploring Chicago. The hotel offers on-site valet parking, fine dining at the award-winning NoMI Kitchen restaurant, a world-class spa, 24-hour concierge, and distinguished art throughout the hotel.



Read More >>

Hotel Features

  • 198 guestrooms, including 13 suites, 158 kings, 17 double / doubles and 10 twin / twin; All rooms are non smoking
  • Window seats offering spectacular lake and city views in most rooms
  • Eames chairs and BRNO desk chairs designed by Ludwig Mies van der Rohe
  • Oversized soaking tub with views of the Chicago skyline or Lake Michigan
  • Two-sink vanity in bathroom fashioned from imported marble
  • Multilingual hotel staff
  • Currency exchange
  • Laundry / dry cleaning (complimentary pressing of up to two items)
  • Giorgio Armani, Bottega Veneta and Marlowe
  • A total of 5,000 square feet of recently refreshed function space
  • An elegant 2,000-square-foot foyer greets guests and connects all of the hotel’s meeting space
  • All meeting rooms on one floor, providing ideal flow from one room to another
  • 7,000-square-foot health club and full-service NoMI Spa
  • 25-yard pool
  • Steam room
  • Whirlpool
  • Locker facilities
More Hotel Features >>

Accessibility

The staff at Park Hyatt Chicago is committed to ensuring that we meet and exceed all of the requirements for the Americans with Disabilities Act. Our staff is trained to accommodate guests with special needs, so that all of our guests, including those with disabilities, are able to have an enjoyable and safe stay. At Park Hyatt Chicago, we want to make sure all our guests are able to take advantage of every activity the hotel has to offer. With 14 rooms designed to be fully accessible the Park Hyatt has it all.



Standard amenities:
  • Audio/Visual smoke detectors in rooms and public areas
  • Braille symbols in elevators
  • Public room areas and guest room hallways
  • Standard rooms available for connecting (limited)
  • Wheelchair accessible doors & accessible peepholes
  • Roll-in showers & lowered closet poles
  • Sink and vanity adjusted
  • Bathtub and commode grab bars, portable bathtub bench and rail
  • Telecommunications device and telephone alert device
  • Amplified telephone handsets and vibratory alarm clocks
  • Closed caption television decoder for channels
  • All areas of the hotel are accessible by wheelchair
More Accessibility >>

Internet Access

Stay connected at the intimate Park Hyatt Chicago with fast and reliable Internet service. See below for type of access and availability.

More Internet Access >>

Map & Directions

From O'Hare Airport:          

When exiting the airport, stay in the far left lane and follow the Downtown Chicago lane signs. This will put you onto I-90. Follow until it merges with I-94, and take the Ohio St. exit. This goes Eastbound one way only. Take Michigan Ave. and turn left. Take Chicago Ave. and turn left. Our hotel is the first building on the right.


From Midway Airport:

When exiting the airport, go North on Cicero Ave. Take to I-55. Turn right and follow the Chicago Exits to I-90-94 West-Wisconsin. Take the Ohio St exit One-way Eastbound to Michigan Ave. Turn left. Take Chicago Ave, turn left. The hotel is the first building on the right.

More Map & Directions >>

Onsite Services

Services at Our Chicago Hotel
Experience the intimate ambiance, casual elegance and refined style of the Park Hyatt Chicago. The perfect mix of essential lifestyle services and indulgent amenities, our intimate hotel in downtown Chicago offers impeccable services, from our concierge to our Library to sophisticated shopping to spa experiences. At Park Hyatt Chicago, you experience passionate service and the art of hospitality.

Enjoy high-end services at our Chicago hotel including:
  • Away Valet - wardrobe storage
  • Luxury retail shops - Bottega Veneta, Giorgio Armani & Marlowe
  • Private guest offices, business center
  • 24 hour in-room dining service
  • Full service Concierge
  • Complimentary seasonal beverages offered in our Library
  • Complimentary pressing of up to two items
  • Complimentary shoeshine
  • Computer support services
  • Currency exchange
  • Housekeeping twice daily
  • Laundry/dry cleaning seven days per week
  • NoMI Spa -on our seventh floor
More Onsite Services >>

Parking

Park Hyatt Chicago is pleased to provide indoor valet parking for the convenience of guests visiting our luxurious Chicago hotel. Valet parking only is accessible at the front drive on Chicago Avenue entrance.


Cost:
$26.00 - 0 to 1 hours
$28.00 - 1 to 2 hours
$35.00 - 2 to 6 hours
$69.00 - 6 to 24 hours
(Overnight parking offers in and out privileges)

NoMI Validated Parking:
$19.00 - 0 to 4 hours
 
Events Validated Hours:
$27


Please note, the parking garage has a maximum height clearance of 6ft 5in.

More Parking >>

Transportation

Located in the heart of Chicago's Gold Coast, Park Hyatt Chicago is easily accessible to Chicago's Public Transportation including the Chicago Transit Authority (CTA) red line, five blocks from Chicago's Lake Shore Drive, and 10 minutes from all major expressways. Please contact our Concierge for a Chicago CTA map and any additional transportation needs, including taxi and limousine service.
 
Find transportation options to Park Hyatt Chicago listed below.

From O'Hare:
Taxi: Approx $40 - $50, 30 to 45 minutes

 

Private Limo: Avail to/from Airport. Guest should contact the concierge at the hotel directly. Cost: Variable.

 

From Midway:
Taxi approximately $35 to $40, 35 minutes

 

Private Limo: Avail to/from Airport. Guest should contact the concierge at the hotel directly. Cost: Variable.

 

Courtesy Car:
Park Hyatt Chicago offers a courtesy car for all guests for transportation, based on availability, to any area within 2 miles. Available Tuesday through Friday, 7:00a.m. - 10:30a.m. and 6:00p.m. - 9:30p.m., and Saturday, 12:30p.m. - 8:30p.m. Arrangements must be made in advance through the hotel concierge.

 

More Transportation >>

Pet Policy

Traveling with a four legged friend? We are happy to welcome your traveling canine companions in our downtown Chicago hotel. Your pet can stay just as comfortably as you while traveling and exploring the city. 


Housekeeping will deliver a pet bed, dog bowl with water and treats. There is a 50 pound weight restriction for pets at the hotel.

 

Rates are as follows:

 

  • Up to six nights — $100 per stay
  • Seven to 30 nights — $100 additional deep cleaning fee
  • 30 or more nights a fee will be assessed at the hotel’s discretion 
More Pet Policy >>

General Manager

Hometown: Berlin, Germany & Quito, Ecuador!
 
Did you know… A morning run or bike ride along the scenic Lake Michigan is my ideal way to start the day!
 
Favorite Chicago restaurant: Gibson's is a Chicago classic. Everything from the food to the wait-staff and the ambience resembles local style and Chicago culture. It's busy, it's loud…and food is great.

Insider travel tip: Challenge yourself to try something new any place you go, whether it’s a new activity or food item. It'll afford you with experiences and bites you’ll hold on to forever.

You will never find me without… My personal notebook. I take handwritten notes of many things along the road. It could be an inspirational thought, a clever idea or anything else I see or hear that I want to share back once I’m home or back to my office.
 
Things I love about Park Hyatt Chicago: This hotel carries the features and virtues that its founding visionary, Jay Pritzker, had in mind… it is residential and intimate with a great focus on food & wine, art and personalized service. You also can't beat our coveted Michigan Avenue address and the unmatched view of Lake Michigan.
 
My career journey… I've been very fortunate to have a diverse background within the hospitality industry working in hotels all over the world. I started with Hyatt in 2007 in Moscow and then moved to Grand Hyatt Santiago-Chile where I was General Manager for nearly five years. I began my career in New York City as a Concierge and from there expanded my experience by working at luxury hotels in various cities including Marbella, Quito, Hamburg, Mexico City, Berlin and even a previous stint in Chicago. It's been quite lovely getting to experience so many different cultures and now I'm thrilled to be settled in Chicago.
 
A day in the life of Peter… I'm lucky enough to work with passionate, caring people who make "work" a pleasant and exciting place to be. You can find me at NoMI every morning having a cup of coffee while checking emails as the day begins to unfold. I love people so I make it a point to be around our guests and the hotel associates as much as possible. Innovation is important to me, so I’m continuously talking to those in and out of the hotel to ensure we're doing everything we can to keep Park Hyatt Chicago a gratifying place for guests and employees alike.

More General Manager >>

Concierge

Karen Giobbia
Park Hyatt Chicago Chef Concierge
Karen.Giobbia@hyatt.com
312-239-4147

I am thrilled to be celebrating 33 years as a concierge with Hyatt and 22 as the Chef Concierge at Park Hyatt Chicago.  I have a true passion for the profession and love creating memories for our guests every day.

What is the most important thing you have learned about travel?
Through the years, I’ve realized just how important and impactful it is for a guest to contact their concierge prior to or upon their arrival. As a member of the International Concierge Association, Les Clefs d’Or, we often work together on a domestic and global level to enhance our guests’ visit and assist with any travel needs and special requests.

What are some of your favorite cultural destinations in Chicago?
Chicago has so much to offer in the world of art and culture. At the concierge desk, our recommendations are tailored to each guests’ individual preferences, however, we have some amazing Chicago institutions close by including the Museum of Contemporary Art and Lookingglass Theatre.  A little further down the Magnificent Mile is another ‘can’t miss’ – the Art Institute of Chicago -- which was recently named the #1 museum in the world!

Whether it is a quick, inexpensive bite or an upscale experience, what are your favorite places to dine for lunch?
We are so lucky to live in a city that has become one of the most sought after culinary destinations in the country.  From our neighborhood casual Italian cafe, L’Appetito, to some of Chicago’s most iconic lunch destinations like our own NoMI Kitchen and RL Restaurant, there are so many places to choose from.  I could never pick a favorite!

What have guests been asking about lately? What kind of experiences are they looking for?
Chicago is known for its amazing architecture and more and more we’re hearing guests have an interest in seeing the city and its architecture in a unique way.  A few exceptional tour options include the Architectural River Cruise, specialized tours of the Frank Lloyd Wright properties and private customized multi-lingual tours of our city.

If you could learn to create one dish at the hotel restaurant, what would it be?
There are so many favorites on the NoMI menu but we are known for our fabulous sushi!  I’d love to get a hands-on experience with our sushi chefs to learn their tricks and tips for making the best rolls and putting together sushi masterpieces like the Katsura Platter.

What is your favorite piece of artwork in the hotel?
We’ve recently welcomed Sigmar Polke’s Siberian Meterorites into our lobby, which is very exciting! I love that it amplifies the presence of the real meteorites we have on display at our entrance and fits so perfectly with the décor and ambiance of our hotel.  Our Dale Chihuly sculptures, however, will always have my heart as they were specially commissioned for our property.

Is there an interesting fact about your hotel that many people don't know?
The original Park Hyatt Chicago, which had a European style, was closed and torn down in 1997 to build the current hotel that reopened in 2000.  To keep the memory of the former property we buried a time capsule containing several momentos and keepsakes that were part of the original building.

Tell us about a rare and unique experience you have curated for guests in your location?
Since we are a small boutique hotel, we have the luxury of being able to get to know our guests and create truly unique experiences for them.  From last minute sunset dinner cruises on a private yacht, engagement proposals via horse-drawn carriage to front row tickets at sold-out events and over-the-top personalized birthday celebrations, we’ve done it all!

Is there a Park Hyatt hotel or resort in particular you are dying to visit?
As a lover of all things Italian, Park Hyatt Milan has always been a destination of mine.  However, I am really eager to visit the Park Hyatt Vienna now that it’s open.  My dear friend, Monique Dekker is the General Manager there and it has been too long since I’ve seen her!

More Concierge >>
Make a Reservation
Park Hyatt Chicago

  Please enter date in mmm/dd/yyyy format

  • Rooms
  • Adults
  • Children help
Age of Children
(at time of stay)
Please complete the mandatory fields.
 Special Rates (AAA, GOVT, ...)
  • Select a Special Ratehelp
Check-in/Check-Out

Check-in Time: 3pm
Check-out Time: 12pm

Enjoy effortless transportation
Allow us to make your travel arrangements.

Book Now or call 312 335 1234

800 North Michigan Avenue, Chicago, Illinois, USA, 60611