Our Hotel

Luxury Hotels in Chicago

Hotel Services & Amenities in Downtown Chicago

Park Hyatt Chicago embodies an ambiance of discreet, high-style residential lifestyle and a sublime Gold Coast location. Experience a luxurious urban vibe and passionate hotel service in the heart of Chicago’s Gold Coast on the prestigious Magnificent Mile. Surrounded by the energy of downtown Chicago, our intimate luxury hotel is the perfect place for enjoying the most exciting attractions in downtown Chicago - from live entertainment to acclaimed art museums to glamorous boutiques and trendy restaurants.

Park Hyatt Chicago offers all the amenities you need for relaxing, working, dining, meeting and exploring Chicago. Our hotel offers indoor valet parking, a full business center available 24 hours a day 24 hour concierge, and magnificent art throughout the hotel Indulge in our exclusive Hyatt E-Concierge service that allows you to request everything from welcome amenities, to spa appointments to dinner reservations prior to your arrival. Be our guest, and enjoy the warmly dignified service it is our pleasure to provide at Park Hyatt Chicago.


Hotel Features

  • 198 guestrooms, including 13 suites, 158 kings, 17 double / doubles and 10 twin / twin; All rooms are non smoking
  • Window seats offering spectacular lake and city views in most rooms
  • Eames chairs and BRNO desk chairs designed by Ludwig Mies van der Rohe
  • Oversized soaking tub with views of the Chicago skyline or Lake Michigan
  • Two-sink vanity in bathroom fashioned from imported marble
  • Multilingual hotel staff
  • Currency exchange
  • Laundry / dry cleaning (complimentary pressing of up to two items)
  • Giorgio Armani, Bottega Veneta and Marlowe
  • A total of 5,000 square feet of recently refreshed function space
  • An elegant 2,000-square-foot foyer greets guests and connects all of the hotel’s meeting space
  • All meeting rooms on one floor, providing ideal flow from one room to another
  • 7,000-square-foot health club and full-service NoMI Spa
  • 25-yard pool
  • Steam room
  • Whirlpool
  • Locker facilities
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The staff at Park Hyatt Chicago is committed to ensuring that we meet and exceed all of the requirements for the Americans with Disabilities Act. Our staff is trained to accommodate guests with special needs, so that all of our guests, including those with disabilities, are able to have an enjoyable and safe stay. At Park Hyatt Chicago, we want to make sure all our guests are able to take advantage of every activity the hotel has to offer. With 14 rooms designed to be fully accessible the Park Hyatt has it all.

Standard amenities:
  • Audio/Visual smoke detectors in rooms and public areas
  • Braille symbols in elevators
  • Public room areas and guest room hallways
  • Standard rooms available for connecting (limited)
  • Wheelchair accessible doors & accessible peepholes
  • Roll-in showers & lowered closet poles
  • Sink and vanity adjusted
  • Bathtub and commode grab bars, portable bathtub bench and rail
  • Telecommunications device and telephone alert device
  • Amplified telephone handsets and vibratory alarm clocks
  • Closed caption television decoder for channels
  • All areas of the hotel are accessible by wheelchair
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Internet Access

Stay connected at the intimate Park Hyatt Chicago with fast and reliable Internet service. See below for type of access and availability.

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Map & Directions

From O'Hare Airport:          

When exiting the airport, stay in the far left lane and follow the Downtown Chicago lane signs. This will put you onto I-90. Follow until it merges with I-94, and take the Ohio St. exit. This goes Eastbound one way only. Take Michigan Ave. and turn left. Take Chicago Ave. and turn left. Our hotel is the first building on the right.

From Midway Airport:

When exiting the airport, go North on Cicero Ave. Take to I-55. Turn right and follow the Chicago Exits to I-90-94 West-Wisconsin. Take the Ohio St exit One-way Eastbound to Michigan Ave. Turn left. Take Chicago Ave, turn left. The hotel is the first building on the right.

More Map & Directions >>

Onsite Services

Services at Our Chicago Hotel
Experience the intimate ambiance, casual elegance and refined style of the Park Hyatt Chicago. The perfect mix of essential lifestyle services and indulgent amenities, our intimate hotel in downtown Chicago offers impeccable services, from our concierge to our Library to sophisticated shopping to spa experiences. At Park Hyatt Chicago, you experience passionate service and the art of hospitality.

Enjoy high-end services at our Chicago hotel including:
  • Away Valet - wardrobe storage
  • Luxury retail shops - Bottega Veneta, Giorgio Armani & Marlowe
  • Private guest offices, business center
  • 24 hour in-room dining service
  • Full service Concierge
  • Complimentary seasonal beverages offered in our Library
  • Complimentary pressing of up to two items
  • Complimentary shoeshine
  • Computer support services
  • Currency exchange
  • Housekeeping twice daily
  • Laundry/dry cleaning seven days per week
  • NoMI Spa -on our seventh floor
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Park Hyatt Chicago is pleased to provide indoor valet parking for the convenience of guests visiting our luxurious Chicago hotel. Valet parking only is accessible at the front drive on Chicago Avenue entrance.

$26.00 - 0 to 1 hours
$28.00 - 1 to 2 hours
$35.00 - 2 to 6 hours
$69.00 - 6 to 24 hours
(Overnight parking offers in and out privileges)

NoMI Validated Parking:
$19.00 - 0 to 4 hours
Events Validated Hours:

Please note, the parking garage has a maximum height clearance of 6ft 5in.

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Located in the heart of Chicago's Gold Coast, Park Hyatt Chicago is easily accessible to Chicago's Public Transportation including the Chicago Transit Authority (CTA) red line, five blocks from Chicago's Lake Shore Drive, and 10 minutes from all major expressways. Please contact our Concierge for a Chicago CTA map and any additional transportation needs, including taxi and limousine service.
Find transportation options to Park Hyatt Chicago listed below.

From O'Hare:
Taxi: Approx $40 - $50, 30 to 45 minutes


Private Limo: Avail to/from Airport. Guest should contact the concierge at the hotel directly. Cost: Variable.


From Midway:
Taxi approximately $35 to $40, 35 minutes


Private Limo: Avail to/from Airport. Guest should contact the concierge at the hotel directly. Cost: Variable.


Courtesy Car:
Park Hyatt Chicago offers a courtesy car for all guests for transportation, based on availability, to any area within 2 miles. Available Tuesday through Friday, 7:00a.m. - 10:30a.m. and 6:00p.m. - 9:30p.m., and Saturday, 12:30p.m. - 8:30p.m. Arrangements must be made in advance through the hotel concierge.


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Pet Policy

Traveling with a four legged friend? We are happy to welcome your traveling canine companions in our downtown Chicago hotel. Your pet can stay just as comfortably as you while traveling and exploring the city. 

Housekeeping will deliver a pet bed, dog bowl with water and treats. There is a 50 pound weight restriction for pets at the hotel.


Rates are as follows:


  • Up to six nights — $100 per stay
  • Seven to 30 nights — $100 additional deep cleaning fee
  • 30 or more nights a fee will be assessed at the hotel’s discretion 
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Baby Services

Diapers, Formula, Food & More Delivered to Your Hyatt Hotel room by Babies Travel Lite


  • Browse all our family-friendly options here
  • Everything you need to care for your infant or toddler waiting in your room.
  • Over 1,500 name brand baby products including large selection of organics.
  • Save time packing by ordering online at Babies Travel Lite.
  • Don't pay airline baggage fees and worry about whether you luggage will arrive.
  • Relax when you arrive instead of worrying about shopping for your baby supplies.
  • Order early to save - 14 days before you arrive at your Hyatt destination.
  • Last minute orders can be accommodated by calling Babies Travel Lite at 888-450-5483.


Visit Babies Travel Lite to place your order, then sit back and relax, Hyatt and Babies Travel Lite will take care of the rest. Babies Travel Lite will confirm and track your order from the time it leaves their warehouse to the day the package is delivered to your Hyatt location. Rest assured that once you arrive at your Hyatt destination, Hyatt will have your package ready for delivery.

Make travel easier with Hyatt and Babies Travel Lite.

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General Manager

Hometown: Berlin, Germany & Quito, Ecuador!
Did you know… A morning run or bike ride along the scenic Lake Michigan is my ideal way to start the day!
Favorite Chicago restaurant: Gibson's is a Chicago classic. Everything from the food to the wait-staff and the ambience resembles local style and Chicago culture. It's busy, it's loud…and food is great.

Insider travel tip: Challenge yourself to try something new any place you go, whether it’s a new activity or food item. It'll afford you with experiences and bites you’ll hold on to forever.

You will never find me without… My personal notebook. I take handwritten notes of many things along the road. It could be an inspirational thought, a clever idea or anything else I see or hear that I want to share back once I’m home or back to my office.
Things I love about Park Hyatt Chicago: This hotel carries the features and virtues that its founding visionary, Jay Pritzker, had in mind… it is residential and intimate with a great focus on food & wine, art and personalized service. You also can't beat our coveted Michigan Avenue address and the unmatched view of Lake Michigan.
My career journey… I've been very fortunate to have a diverse background within the hospitality industry working in hotels all over the world. I started with Hyatt in 2007 in Moscow and then moved to Grand Hyatt Santiago-Chile where I was General Manager for nearly five years. I began my career in New York City as a Concierge and from there expanded my experience by working at luxury hotels in various cities including Marbella, Quito, Hamburg, Mexico City, Berlin and even a previous stint in Chicago. It's been quite lovely getting to experience so many different cultures and now I'm thrilled to be settled in Chicago.
A day in the life of Peter… I'm lucky enough to work with passionate, caring people who make "work" a pleasant and exciting place to be. You can find me at NoMI every morning having a cup of coffee while checking emails as the day begins to unfold. I love people so I make it a point to be around our guests and the hotel associates as much as possible. Innovation is important to me, so I’m continuously talking to those in and out of the hotel to ensure we're doing everything we can to keep Park Hyatt Chicago a gratifying place for guests and employees alike.

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Park Hyatt Chicago

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Check-in Time: 3pm
Check-out Time: 12pm

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Book Now or call 312 335 1234

800 North Michigan Avenue, Chicago, Illinois, USA, 60611